FirstCall Employee Assistance

FirstCall Employee Assistance is a free and confidential counseling program that provides free and confidential short-term counseling for workplace and marital/family related issues. The program covers everything from financial difficulties to work related issues, and it provides a one-on-one response from a WorkLife Consultant who is trained to respond to common daily stressors.

Benefits of an employee assistance program

Employee Assistance Programs help employees manage the pressures of work. Studies show that approximately 20% of working adults suffer from some type of mental health issue. In addition to stress and depression, employees may also have family members with mental health problems. For example, a spouse with depression may cause stress in the home and detract from productivity at work. An employee assistance program helps companies address these problems early in the employee lifecycle and can have a positive impact on morale and productivity.

As an employer, your job is to ensure that your staff is happy and productive. Happy employees create positive work environments where everyone can thrive. However, a personal problem may affect an employee’s productivity and focus, which in turn will negatively impact the entire team. This is why many employers are starting to see the benefits of offering an Employee Assistance Program to help their employees with personal issues.


FirstCall is a non-profit organization that offers a comprehensive and innovative Employee Assistance Program (EAP). The company has been in business since 1985 and provides 24/7 professional counseling and care-proven resources. They also offer a customizable EAP for employers. Learn more about FirstCall’s services and costs.

The program offers free and confidential counseling to employees facing personal issues, including stress, loss, and divorce. The counselors specialize in helping employees manage stress in their personal lives as well as in their work environments. The counselors offer immediate response and resources for everyday stressors.


Whether you’re in need of an EAP or want to offer a more comprehensive EAP to your employees, FirstCall can help. FirstCall has been providing employee assistance programs since 1985 and provides care-proven resources and professional counseling 24 hours a day. Whether you’re looking for a comprehensive EAP or a more focused one, FirstCall can provide the support and services your employees need to stay on top of their game.

Providing a variety of employee assistance programs for employees, FirstCall offers confidential, short-term counseling for many types of issues, including marital and family problems, health and financial problems, and work-related issues. Using an online tool, employees can also access free educational articles to help them deal with everyday stressors.

Online resources

The FirstCall Employee Assistance Program is a comprehensive service that offers innovative and insightful counseling for employees. The program covers a wide range of issues from work-related stress to health issues. Employees can contact their worklife consultants for assistance 24 hours a day, seven days a week. The services are free and confidential.

The Employee Assistance Program is staffed by master’s level specialists who connect members with professionals and network providers. You can request a free consultation or view information online without fear of revealing confidential information. The program maintains the privacy of all communications and offers live chat options for easy, quick access to help.