Behavioral Health Systems, EAP

Behavioral Health Systems, Inc. (BHS), established in 1989 and based in Birmingham, Alabama, specializes in delivering tailored behavioral health and Employee Assistance Program (EAP) services. BHS is known for its integrated approach, combining a deep understanding of behavioral health with a commitment to high-touch, personalized service. They serve a broad spectrum of industries and emphasize the importance of mental health in enhancing employee productivity and overall organizational health.

Core Services of BHS EAP

  1. Behavioral Health and Counseling Services
    • Short-Term Counseling: BHS provides up to six sessions per issue of short-term, solution-focused counseling to address personal and work-related challenges. Counseling is available in-person, telephonically, and via video, making access flexible and convenient.
    • Crisis Intervention: Employees and their families have 24/7 access to crisis intervention services. This includes immediate support from licensed professionals during emergencies, such as acute mental health crises or traumatic events.
  2. Substance Use Services
    • Assessment and Referral: BHS offers confidential assessments to identify substance use issues and provides referrals to appropriate treatment facilities. This service ensures that employees receive the necessary care and follow-up support for recovery.
    • Educational Programs: BHS conducts workplace substance use education programs to raise awareness and provide strategies for prevention and management. These programs help organizations maintain a drug-free workplace.
  3. Work-Life Solutions
    • Legal and Financial Consultation: Employees can access consultations with legal and financial experts for personal issues like divorce, bankruptcy, estate planning, and debt management. BHS covers the cost of the initial consultation and offers a discount for additional services.
    • Child and Elder Care Resources: BHS provides information and referrals for child and elder care services, including help in finding daycare, eldercare facilities, and emergency care solutions. This support helps employees manage their caregiving responsibilities more effectively.
  4. Health and Wellness Programs
    • Health Coaching: BHS offers personalized health coaching to help employees achieve their wellness goals, including weight management, smoking cessation, and chronic disease management. Coaches provide individualized plans and ongoing support.
    • Wellness Webinars and Workshops: The EAP features a variety of educational webinars and workshops on topics such as stress management, nutrition, and fitness. These programs are designed to promote healthy lifestyles and enhance overall well-being.
  5. Organizational Support Services
    • Training and Development: BHS provides training for managers and employees on mental health awareness, stress management, conflict resolution, and effective communication. These programs support a healthy workplace culture and equip staff to handle various challenges.
    • Critical Incident Response: In the event of a critical incident, BHS offers on-site support to help organizations manage the immediate impact and support employees through the recovery process. Services include debriefing sessions and counseling.

Special Features

  1. Customized EAP Solutions
    • Tailored Programs: BHS works closely with employers to design EAP programs that meet their specific needs and align with their organizational culture. Customization includes addressing unique workforce challenges and providing targeted support.
    • Personalized Employee Care: BHS emphasizes personalized care, with services tailored to the individual needs of each employee based on comprehensive assessments. This approach ensures relevant and effective support.
  2. Technology-Enhanced Access
    • Telehealth and Digital Resources: BHS offers extensive telehealth options, including secure video counseling and telephone consultations, ensuring easy access to support. Their digital platform provides self-assessment tools, wellness articles, and resources that employees can use at their convenience.
    • 24/7 Helpline: Employees have access to a 24/7 helpline staffed by licensed counselors who provide immediate assistance and connect them to further resources as needed.
  3. Behavioral Health Network
    • Extensive Provider Network: BHS has a nationwide network of licensed behavioral health providers, ensuring employees receive high-quality care from specialists in their geographic area. This network supports diverse needs and provides consistent service quality.
  4. Employer-Focused Benefits
    • Utilization Reporting: BHS provides detailed reports on EAP usage, helping employers understand the impact of the program and identify trends in employee well-being. This information aids in optimizing the EAP services and addressing specific organizational needs.
    • Consultative Services: BHS offers consultative support to employers, including assistance with promoting EAP services, developing policies, and managing workplace issues related to employee health and productivity.

Impact and Effectiveness

  1. Enhanced Employee Well-Being
    • Mental Health Improvements: Employees using BHS EAP services report improvements in managing stress, reducing symptoms of anxiety and depression, and coping with substance use issues. The program’s focus on behavioral health results in better mental health outcomes and overall life satisfaction.
    • Comprehensive Support: The integration of mental health, substance use, and work-life services provides a holistic support system, addressing a wide range of employee needs and enhancing their well-being.
  2. Increased Organizational Productivity
    • Reduced Absenteeism and Presenteeism: Access to comprehensive mental health and substance use support helps reduce absenteeism and presenteeism. Employees are better equipped to handle personal challenges that impact their work performance.
    • Improved Workplace Culture: Training and support services from BHS foster a supportive workplace culture, leading to higher employee engagement, job satisfaction, and retention.
  3. Cost Savings for Employers
    • Lower Healthcare Costs: By focusing on preventive care and effective management of behavioral health issues, BHS EAP helps employers reduce overall healthcare expenses. Early intervention and comprehensive care minimize the need for costly medical treatments and hospitalizations.
    • Reduced Turnover: Employers offering BHS EAP services experience lower turnover rates, as employees feel supported and valued, leading to greater loyalty and reduced recruitment and training costs.