BHS Online EAP

BHS Online, provides a specialized Employee Assistance Program (EAP) and behavioral health services aimed at enhancing employee well-being and organizational productivity. BHS Online focuses on delivering flexible, technology-enhanced support tailored to meet the needs of modern workplaces.

Core Services of BHS Online EAP

  1. Mental Health and Counseling Services
    • Short-Term Counseling: BHS Online offers confidential, short-term counseling for employees and their families. Counseling covers personal and work-related issues such as stress, anxiety, depression, and relationship problems. These services are available through various formats, including in-person, telephone, and video sessions.
    • 24/7 Crisis Support: Employees have access to around-the-clock crisis support. This service provides immediate assistance during mental health emergencies or traumatic incidents, ensuring prompt intervention from qualified professionals.
  2. Substance Use Services
    • Assessment and Referral: BHS Online conducts thorough assessments to identify substance use issues and provides referrals to appropriate treatment programs. Their services include follow-up care and strategies for relapse prevention to support ongoing recovery.
    • Workplace Substance Use Programs: The EAP includes educational programs and resources to help employers develop and maintain effective substance use policies. Training sessions raise awareness and promote a healthy, drug-free workplace.
  3. Work-Life Solutions
    • Legal and Financial Consultation: Employees can access consultations with legal and financial experts to address personal issues such as family law, estate planning, debt management, and budgeting. Initial consultations are free, with discounts available for additional services.
    • Child and Elder Care Resources: BHS Online offers resources and referrals to help employees find reliable childcare and eldercare options. This support includes guidance on locating emergency backup care and other caregiving solutions.
  4. Health and Wellness Programs
    • Health Coaching: Personalized health coaching services help employees achieve their wellness goals, such as weight management, smoking cessation, and managing chronic health conditions. Coaches provide tailored plans and ongoing support to foster healthy lifestyle choices.
    • Wellness Webinars and Workshops: The EAP provides educational webinars and workshops on various health topics, including stress management, nutrition, and physical fitness. These sessions aim to promote overall well-being and encourage healthy habits.
  5. Organizational Support Services
    • Training and Development: BHS Online offers training programs for managers and employees on topics such as mental health awareness, conflict resolution, and effective communication. These programs support a positive workplace culture and equip staff to handle workplace challenges effectively.
    • Critical Incident Response: In case of critical incidents, BHS Online provides on-site support to manage the immediate impact and assist employees through recovery. Services include debriefing sessions and counseling to help restore workplace stability.

Special Features

  1. Technology-Enhanced Access
    • Digital Platform: BHS Online features a robust digital platform where employees can access resources, schedule counseling sessions, and participate in wellness programs. The platform includes self-assessment tools, mental health articles, and other resources for independent support.
    • Telehealth Services: Secure telehealth options, including video and phone counseling, offer convenient access to support, enhancing flexibility for employees with busy schedules or those in remote locations.
  2. Customizable EAP Solutions
    • Tailored Programs: BHS Online works closely with employers to design EAP programs that align with their specific needs and organizational culture. Customization includes addressing unique workforce challenges and providing targeted support.
    • Personalized Employee Care: Services are personalized based on comprehensive assessments, ensuring that each employee receives relevant and effective support tailored to their individual needs.
  3. Extensive Provider Network
    • Behavioral Health Expertise: BHS Online maintains a nationwide network of licensed behavioral health professionals, ensuring that employees receive high-quality care from specialists experienced in managing various mental health issues.
    • Integrated Services: The EAP integrates mental health, substance use, and work-life solutions to provide a comprehensive support system for employees.
  4. Employer Benefits
    • Detailed Utilization Reports: Employers receive reports on EAP utilization, offering insights into how employees use the services and identifying trends in employee well-being. This information helps employers make informed decisions about enhancing support for their workforce.
    • Consultative Support: BHS Online offers ongoing consultative support to employers, including assistance with EAP program promotion, policy development, and managing workplace issues related to employee health and productivity.

Impact and Effectiveness

  1. Enhanced Employee Well-Being
    • Mental Health Improvements: Employees using BHS Online EAP services report significant improvements in managing stress, reducing symptoms of anxiety and depression, and addressing substance use issues. The program’s focus on behavioral health leads to better mental health outcomes and overall life satisfaction.
    • Comprehensive Support: The integration of mental health, substance use, and work-life services provides a holistic support system, addressing a wide range of employee needs and enhancing their well-being.
  2. Increased Organizational Productivity
    • Reduced Absenteeism and Presenteeism: Access to comprehensive mental health and substance use support helps reduce absenteeism and presenteeism, as employees are better equipped to handle personal challenges that impact their work performance.
    • Improved Workplace Culture: Training and support services from BHS Online foster a supportive workplace culture, leading to higher employee engagement, job satisfaction, and retention.
  3. Cost Savings for Employers
    • Lower Healthcare Costs: By focusing on preventive care and effective management of behavioral health issues, BHS Online EAP helps employers reduce overall healthcare expenses. Early intervention and comprehensive care minimize the need for costly medical treatments and hospitalizations.
    • Reduced Turnover: Employers offering BHS Online EAP services experience lower turnover rates, as employees feel supported and valued, leading to greater loyalty and reduced costs associated with recruitment and training.

Case Studies and Testimonials

  1. Case Study: Retail Chain
    • Situation: A large retail chain faced high levels of employee stress and absenteeism. They implemented BHS Online EAP to provide targeted support.
    • Solution: BHS Online provided on-site counseling, telehealth options, and wellness workshops focused on stress management and mental health.
    • Outcome: The company saw a 30% reduction in absenteeism and a significant improvement in employee satisfaction and productivity within the first year of implementing the EAP.
  2. Testimonial: Financial Services Firm
    • Feedback: “BHS Online EAP has been instrumental in supporting our employees’ mental health. The comprehensive services and personalized care have significantly improved our workplace environment. We’ve seen a notable increase in overall employee engagement and well-being.” – HR Manager, Financial Services Firm


BHS Online provides a comprehensive and technology-enhanced Employee Assistance Program that integrates mental health, substance use, and work-life solutions. Their high-touch approach and extensive provider network ensure that employees receive tailored support, enhancing their well-being and productivity. For employers seeking a modern and effective EAP, BHS Online offers a trusted solution that fosters a supportive and productive work environment.