ComPsych EAP


ComPsych, founded in 1984 and headquartered in Chicago, Illinois, is the world’s largest provider of employee assistance programs (EAP) and integrated behavioral health services. Their EAP, branded as GuidanceResources®, is renowned for its comprehensive approach to employee well-being, offering a wide range of services designed to address personal and professional challenges. ComPsych’s EAP aims to enhance employee productivity and overall health through confidential, high-quality support.

Core Services of ComPsych EAP

  1. Mental Health and Counseling Services
    • GuidanceResources® Online: ComPsych provides employees with access to GuidanceResources® Online, a robust digital platform that includes a wealth of mental health resources. Employees can browse articles, access self-assessment tools, and participate in interactive modules on various mental health topics.
    • Short-Term Counseling: Confidential, short-term counseling is available to address issues such as stress, anxiety, depression, and relationship problems. Employees and their immediate family members can access these services in person, via telephone, or through secure video conferencing. Licensed counselors provide solution-focused support aimed at resolving issues effectively.
    • 24/7 Crisis Support: ComPsych offers 24/7 access to crisis intervention services. Employees facing acute mental health crises or traumatic incidents can receive immediate support from qualified professionals, ensuring timely intervention and stabilization.

  2. Substance Use Services
    • Substance Use Assessments: Comprehensive assessments are conducted to identify substance use disorders. ComPsych provides referrals to appropriate treatment facilities, offering structured follow-up care and strategies for relapse prevention to support long-term recovery.
    • Substance Use Education: GuidanceResources® Online includes educational materials and resources on substance use prevention and treatment, helping employees and employers manage substance use issues within the workplace effectively.

  3. Work-Life Solutions
    • LegalConnect®: Employees can access LegalConnect®, which offers free initial consultations with attorneys for personal issues such as family law, estate planning, and more. Ongoing legal assistance is available at discounted rates, helping employees manage legal matters effectively.
    • FinancialConnect®: FinancialConnect® provides access to financial experts who offer guidance on issues such as debt management, budgeting, and retirement planning. This service includes free initial consultations and discounted rates for continued financial advice.
    • FamilySource®: FamilySource® offers resources and referrals for finding quality childcare and eldercare services. This service helps employees balance their work and personal responsibilities by providing assistance with locating caregiving options and emergency backup care.

  4. Health and Wellness Programs
    • Wellness Coaching: Personalized wellness coaching helps employees set and achieve health-related goals such as weight management, smoking cessation, and managing chronic conditions. Coaches work with employees to develop customized plans and provide ongoing support to encourage healthy lifestyle changes.
    • HealthyGuidance®: HealthyGuidance® integrates health and wellness resources, offering educational webinars and workshops on topics like nutrition, fitness, and stress management. These programs promote overall health and well-being, encouraging employees to adopt and maintain healthy habits.

  5. Organizational Support Services
    • HRConsult®: ComPsych provides HRConsult® services to assist employers with HR-related challenges. This includes guidance on developing policies, managing employee relations, and addressing complex workplace issues. HRConsult® helps HR professionals navigate sensitive situations effectively.
    • Training and Development: ComPsych offers training programs for managers and employees on topics such as mental health awareness, conflict resolution, effective communication, and stress management. These training sessions help build a supportive workplace culture and equip staff to handle various challenges.

Special Features

  1. Comprehensive, Integrated Approach
    • GuidanceResources®: ComPsych’s EAP is branded as GuidanceResources®, reflecting its comprehensive approach to employee assistance. The program integrates mental health, substance use, and work-life services, providing a cohesive support system that addresses a wide range of employee needs.
    • Behavioral Health Expertise: With a focus on behavioral health, ComPsych provides specialized services designed to address complex mental health issues. Their network of licensed professionals offers expert care, ensuring employees receive high-quality support.

  2. Technology-Enhanced Access
    • GuidanceResources® Online: The digital platform, GuidanceResources® Online, provides employees with easy access to a variety of resources, including self-help tools, articles, and interactive programs. This platform enhances accessibility, allowing employees to find support at their convenience.
    • Telehealth Services: ComPsych offers secure telehealth options, including video and phone counseling, making it easier for employees to access support regardless of their location. This flexibility ensures that employees can receive care in a way that fits their schedules.

  3. Extensive Provider Network
    • Global Reach: ComPsych’s extensive network includes licensed behavioral health professionals around the world. This global reach ensures that employees have access to high-quality care from specialists in their geographic area, supporting diverse needs and maintaining consistent service quality.
    • Integrated Services: ComPsych coordinates care across various services, providing a seamless support system that addresses mental health, substance use, and work-life issues in a cohesive manner.

  4. Employer Benefits
    • Utilization Reporting: ComPsych provides detailed reports on EAP utilization, offering insights into how employees use the services and identifying trends in workplace well-being. This data helps employers optimize their EAP offerings and make informed decisions about enhancing employee support.
    • Consultative Support: ComPsych offers ongoing consultative support to employers, including assistance with promoting EAP services, developing relevant policies, and managing workplace issues related to employee health and productivity.

  5. Flexible and Tailored Solutions
    • Customizable EAP Programs: ComPsych works with employers to design EAP services that align with their specific needs and organizational culture. This customization ensures that the EAP addresses unique workforce challenges effectively.
    • Personalized Support: Services are personalized to meet the individual needs of each employee, based on comprehensive assessments. This approach ensures relevant and effective support tailored to each person’s circumstances.

ComPsych’s Employee Assistance Program (EAP), branded as GuidanceResources®, provides a comprehensive and integrated approach to employee well-being. By offering a wide range of services that address mental health, substance use, and work-life challenges, ComPsych ensures that employees receive the support they need to thrive. Their extensive provider network, technology-enhanced access, and personalized care make ComPsych EAP a trusted and effective solution for modern workplaces. For employers seeking a comprehensive and adaptable EAP, ComPsych provides a robust framework that fosters a healthy, supportive, and productive work environment.