MHN, a subsidiary of Centene Corporation, provides a comprehensive Employee Assistance Program (EAP) designed to support employee well-being and enhance organizational productivity. Based in San Rafael, California, MHN offers a range of services that focus on mental health, work-life balance, and overall personal development. The EAP aims to address various challenges faced by employees and their families, fostering a healthier and more productive work environment.

Core Services of MHN EAP

  1. Mental Health and Counseling Services
    • Confidential Counseling: MHN EAP offers short-term, solution-focused counseling to help employees and their immediate family members manage a variety of personal and work-related issues. These issues include stress, anxiety, depression, relationship conflicts, and grief. Counseling is accessible through in-person sessions, telephone, and video conferencing, ensuring flexible and private support options.
    • 24/7 Crisis Support: Employees have access to round-the-clock crisis intervention services, providing immediate assistance for urgent mental health situations or traumatic events. This service ensures timely and effective support for individuals in need.

  2. Work-Life Balance Support
    • Legal and Financial Assistance: MHN provides legal and financial consultation services to help employees manage personal challenges such as debt management, estate planning, and family law matters. These services include initial consultations at no cost, with additional help available at discounted rates.
    • Daily Living Resources: The EAP offers assistance with daily living needs, including referrals for childcare, eldercare, and personal services. This support helps employees balance their work responsibilities with personal caregiving and daily life challenges, contributing to a better work-life balance.

  3. Health and Wellness Programs
    • Wellness Coaching: MHN includes wellness coaching and resources designed to help employees achieve their health goals. This encompasses services such as stress management, nutrition advice, and physical fitness programs that promote a healthier lifestyle.
    • Health and Wellness Resources: Employees have access to a variety of health-related resources, including educational materials, self-assessment tools, and programs that encourage proactive health management.

  4. Organizational Support and Development
    • Training and Workshops: MHN EAP provides a range of training programs and workshops aimed at enhancing workplace dynamics and employee skills. Topics include stress management, conflict resolution, effective communication, and leadership development. These programs are designed to improve team interactions and foster a positive organizational culture.
    • Critical Incident Support: The EAP includes critical incident management services to help organizations respond to and recover from traumatic events. This involves providing on-site counseling and support to assist employees during crises and facilitate their return to normalcy.

  5. Digital and Online Resources
    • Member Portal: MHN offers an integrated online portal that provides access to a comprehensive range of EAP services, including counseling, work-life resources, and health tools. The portal enhances accessibility, allowing employees to find and utilize the support they need conveniently.
    • Resource Library: The portal includes a resource library with articles, self-help tools, and educational content covering a wide array of topics related to mental health, wellness, and personal development.

Unique Features of MHN EAP

  • Personalized Support: MHN focuses on delivering personalized assistance tailored to the specific needs of each employee and organization. This approach ensures that the EAP services are relevant and effective, addressing the unique challenges faced by individuals and workplaces.
  • Integrated Services: The EAP services offered by MHN are fully integrated, providing a seamless experience that covers mental health, work-life balance, and wellness. This integration helps employees access the full range of support without having to navigate multiple systems.


MHN’s Employee Assistance Program provides a comprehensive suite of services designed to support the mental, emotional, and physical well-being of employees while enhancing organizational productivity. Through a combination of confidential counseling, work-life support, health and wellness programs, and digital resources, MHN EAP offers flexible and accessible assistance tailored to meet the diverse needs of today’s workforce.