Unum EAP

Unum, headquartered in Chattanooga, Tennessee, offers a comprehensive Employee Assistance Program (EAP) designed to support employee well-being and organizational productivity. The program is integrated into their broader Behavioral Health Solutions, focusing on providing accessible and effective mental health and work-life support to employees and their families. Unum’s EAP aims to address various personal and professional challenges, promoting a healthier and more engaged workforce.

Core Services of Unum EAP

  1. Mental Health and Counseling Services
    • Confidential Counseling: Unum’s EAP provides short-term counseling for a variety of issues, including stress, anxiety, depression, relationship conflicts, and grief. Counseling is available through multiple modalities, such as in-person, telephone, and virtual sessions, ensuring flexible and confidential support tailored to individual needs.
    • Immediate Access: Employees can access mental health professionals quickly, with no authorization required and significantly reduced waiting times compared to traditional models. This rapid response ensures timely support for urgent mental health needs.

  2. Work-Life Balance Support
    • Legal and Financial Assistance: The EAP includes services to assist employees with legal and financial challenges, offering consultations on debt management, estate planning, family law, and budgeting. These consultations are typically free for initial sessions, with additional services provided at discounted rates.
    • Daily Living Resources: Unum provides comprehensive support for managing daily responsibilities, including resources for childcare, eldercare, and personal convenience services. This support helps employees balance work demands with personal life challenges effectively.

  3. Health and Wellness Programs
    • Wellness Coaching: Unum’s EAP integrates wellness coaching to help employees achieve their health goals. This includes personalized plans and guidance on topics such as nutrition, physical fitness, and stress management, promoting overall well-being.
    • Digital Self-Care Tools: The EAP offers digital tools for self-care, enabling employees to engage in preventive health measures and manage their wellness independently. These tools include educational materials and interactive resources.

  4. Organizational Support and Development
    • Training and Workshops: Unum provides a variety of training programs and workshops aimed at enhancing workplace skills and dynamics. Topics include mental health awareness, stress management, conflict resolution, and leadership development. These sessions help foster a supportive and productive workplace environment.
    • Critical Incident Support: The EAP includes critical incident management services to help organizations respond to traumatic events. This involves providing on-site counseling and recovery strategies to support employees through crises and facilitate their return to normalcy.

  5. Digital and Online Resources
    • Unum Behavioral Health Portal: A key feature of Unum’s EAP is the Behavioral Health portal, which provides comprehensive digital access to EAP services. The portal includes tools for scheduling counseling sessions, accessing mental health resources, and engaging in self-assessment and wellness activities.
    • Resource Library: The portal offers a rich library of articles, videos, webinars, and interactive tools on topics related to mental health, wellness, and personal development, supporting employees in managing their well-being independently.

Unique Features of Unum EAP

  • Flexible Support Pathways: Unum’s EAP provides flexible support pathways based on individual employee needs, including self-paced programs, provider-led treatment, and guided self-therapy. This ensures that employees receive personalized and effective support tailored to their specific mental health and wellness requirements.
  • Comprehensive Metrics and Reporting: Unum offers robust metrics and reporting on program engagement and effectiveness, providing employers with valuable insights into the impact of the EAP on employee well-being and productivity. This data-driven approach helps organizations understand the benefits of their EAP investment and make informed decisions about employee support.

Unum’s Employee Assistance Program offers a comprehensive and integrated approach to supporting employee mental health, work-life balance, and overall well-being. By combining confidential counseling, work-life support, health and wellness programs, and digital resources through the Behavioral Health portal, Unum provides flexible and accessible assistance tailored to meet the diverse needs of today’s workforce.